Our Story

Premier Technologies is one of Australia’s leading suppliers of contact centre solutions. Wholly Australian-owned, Premier was established in 1986 and has grown from a foundation in IVR and self-service technology to spearheading the hosted contact centre revolution in Australia.

Today, Premier is proud to serve a broad range of Australian and international clients from various industries including financial services, government, insurance, utilities, banking and logistics. Our clients range from some of the world’s largest and most diversified organisations to small innovative start-ups. Yet our unrelenting focus on improving customer outcomes and the technology that drives them remains constant. Premier’s innovative solutions and services address real contact centre challenges to enable companies and their customers to communicate efficiently and effectively, across all engagement channels, to create strong customer relationships.